One of the South West's largest independent property agents celebrates its 30th year this month.
Crown Property Management specialises in the management of Freehold & Leasehold developments across Exeter & Torbay.
It strives to provide top-notch advice to assist individuals, businesses, and institutions in making improved property decisions.
Owner and founder Darren Stocks MIRPM, AssocRICS said: "It’s been a long road. I started as a young 24-year-old lad by opening a small office in Torquay on the same day my daughter Rebecca was born - February 12, 1994.
"The office is still on the same road, although we have since moved into larger premises.
"The key to Crown's success has always been people and not the actual property.
"Most of my staff (well, the ones that are old enough) have worked here more than 10 years and are truly committed to offering a refreshing bespoke service."
Clients always welcome
Darren said that clients of Crown frequently remark on the approachability of the staff, often dropping by the office unannounced to discuss their estates.
He smiled: "Some bring in chocolates, biscuits and even vegetables, which are always welcomed.
"While the next 30 years will no doubt bring all sorts of obstacles, we never want to be a company that is faceless or hiding behind some automated phone system. How annoying is that?"
Combined expertise
The firm merged with APA Property Management, another local company, in 2020.
The combined expertise is a true asset and prompted a bigger investment in technology, virtual meetings, and faster reports.
This year saw the launch of new leaseholder portals so clients can easily offer updates with key information, and download various documents and reports.
And 2024 brings even more legislation - not least the need to compile resident fire strategies. Crown works closely with residents to make sure fire safety is paramount in all its managed estates.
Darren concluded: "We are forever mindful that good estate management is about people, not property."
Find out more
For further information, see www.crownpropertymanagement.co.uk
